Electronic Customer Relationship Management
Our expert online marketing strategist and high-end developers create customised eCRM programs to capture leads, build relationships and increase sales.
Use our powerful custom-built eCRM tools to build your business
- Better communication with customers from centralised storage and management of customer records
- More effective online marketing from revision and analysis of tracking reports
- Easier ROI analysis is performed from data captured and stored
Electronic Customer Relationship Management
Your website can deliver more useable, statistical information than any other media channel, and bring all your campaign elements together.
In linking our eCRM database with your web statistics, valuable information is stored about users' actions as well demographic profiling. Even without immediate action plans, the information captured is of great benefit to kick-start future projects.
Freestyle Media has developed its own powerful electronic Customer Relationship Management System (eCRM) for significant clients and consider it one of our specialities. Beyond ROI, if you are spending money on a web presence, we will ensure it pays you back.
Features
- Store all interactions with customers including website enquiries, eNewsletter signups, promotions and competitions
- Export to Excel to manipulate your database, profile customers and send enewsletters.
- Import customer records from existing mailing lists systems
- Track leads and customer interactions from eNewsletters, websites and banner advertisements
> Ask us how eCRM can benefit you
